Privacy Policy

Welcome to the www.maan2u.com /website and/or the maan2u Mobile app. Please read these terms and conditions carefully. Access to and use of password protected and/or secure areas of the Platform and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorized access to such parts of this website or to any other protected information, through any means not intentionally made available by us for your specific use.

WEBSITE PRIVACY POLICY

Any personal information or material sent to this website is subject to the terms and conditions set out in the Privacy Notice and the User Generated Content Terms & Conditions, both of which are located on this website.

DELIVERY PERIOD

In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery postal code. Our system calculates this estimated date considering the total amount of time to process your order including: packaging, transit time to the delivery provider, and transit time to the delivery address.

  • When placing your order, we consider these factors when calculating the Estimated Delivery Date.
    Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days however, some orders may ship within as few as 4 hrs and some may take up to 5-7 days.
  • Transit Time: The amount of time it takes your order to leave our distribution centre and arrive at the local delivery carrier.

If delivery is delayed due to any act or omission of Buyer, or if having been notified that the Goods are ready for despatch, Buyer fails to take delivery or provide adequate shipping instructions, Seller shall be entitled to place the Goods into a suitable store at Buyer’s expense. Upon placing the Goods into the store, delivery shall be deemed to be complete, risk in the Goods shall pass to Buyer and Buyer shall pay Seller accordingly.

 

SALE ITEMS (IF APPLICABLE)

Both the regular priced and offer sale items may be replaced. You will be responsible for paying for your own shipping costs for returning your item to: NO. 3, JALAN 5, TAMAN MERAK JAYA 14100 SIMPANG AMPAT PULAU PINANG Shipping costs are non-refundable.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you. In case of Return, the buyer should return the product along with the gift issued by the seller. If the seller detects the product or/the gift is damaged or has missing parts, the amount will be detected from the refund.

SHIPPING

To return your product, you should send your product to: NO. 3, JALAN 5, TAMAN MERAK JAYA 14100 SIMPANG AMPAT PULAU PINANG,MALAYSIA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

P.O. Box Shipping

maan2u.com will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Duties & Taxes

Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and undefined encourage you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to undefined at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

SURVEYS & CONTESTS

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): we may send you emails or SMS or WhatsApp or any other mode about our store, new products and other updates automatically.

SECTION 2 – CONSENT

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as for internal marketing purposes, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at gmaan2u@gmail.com or mailing us at: NO. 3, JALAN 5, TAMAN MERAK JAYA 14100 SIMPANG AMPAT PULAU PINANG, Malaysia.,

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and condition.

SECTION 4 – WEBSITE NAME

Our store is hosted  www.maan2u.com. They provide us with the online e-commerce marketplace platform that allows us to sell our,other vendor  products and services to you. Your data is stored through www.maan2u.com data storage, databases and the general www.maan2u.com application. They store your data on a secure server behind a firewall.

PAYMENT:

If you choose a direct payment gateway to complete your purchase, then www.maan2u.com stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read www.maan2u.com Privacy Statement.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Please note that this privacy policy applies only to the www.maan2u.com website or/the maan2u Mobile App, and specifically does not apply to other sites.

SECTION 6 – SECURITY

We take precautions to protect your information. When you submit sensitive information via the website or/the maan2u Mobile  App, your information is protected both online and offline.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at www.maan2u.com or by mail at MAAN 2 U RESOURCES [Re: Privacy Compliance Officer]

[NO3 JALAN 5 TAMAN MERAK JAYA 14100 SIMPANG AMPAT S.P.S, Penang, Malaysia.]

GIVE US YOUR FEEDBACK

Our goal is to protect your privacy. To comment on or help us improve this privacy policy, please  Contact us.

PRIVACY & TERMS

We respect the Privacy of everyone who visits this Website and also attending ground events. As a result we would like to inform you regarding the way we would Collect, use, maintain and disclose information collected from each user of Maan2u online store website https://www.maan2u.com and/or Maan2u Mobile app and also through ground events. We recommend you to read this Privacy Policy, so that you understand our approach towards the use of your Personal data.

DATA WE PROCESS

  • We store information you give us like your name, email address, and telephone number.
  • We collect and store your information through the road shows, Events, Seminars, Conference, Feedback and others conducted or organized by mrg sales & service or MAAN 2 U RESOURCES.
  • We may collect Non-personal identification information about whenever they interact with our Website. Non-personal identification information may include the browser name, the type of Computer and technical information about users of connection to our Website, such as the operating System and the Internet service providers utilized and other similar information.

WHY WE PROCESS IT

We process this data for the purposes described in our policy , including to:

  • Help our services deliver more useful, customized content such as more relevant search results;
  • Improve the quality of our services and develop new ones;
  • Deliver personalized ads, both on MAAN 2 U RESOURCES and on sites and apps that partner with MAAN 2 U RESOURCES ;
  • Improve security by protecting against fraud and abuse; and
  • Conduct analytics and measurement to understand how our services are used.

HOW WE PROTECT

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user name, password, transaction information and data stored on our Site or on any ground events. Refer to the data privacy policy also.

WHETHER WE SHARE

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may share or sell information within our Sister companies, third parties for marketing or other purposes.